Vibe

Connect Vibe to AI Assistants (MCP)

Troubleshooting, quick answers, compliance, and glossary.

Help & Reference

Troubleshooting tips and strategies to get your campaigns live again.

My Campaign Isn’t Running

Troubleshoot video upload failures: specs, format, and file size checks.

My Video Won't Upload

We can help you get your email address approved.

I Can’t Register with my Email Address

What to do if the support chat is not visible on your screen.

I have a question and can't find the Vibe chatbot

Fix common issues with campaigns, uploads, and accounts.

Troubleshooting

CPM ranges, budget flexibility, and how billing works on Vibe.

How much does advertising with Vibe cost?

All targeting options available on Vibe, including custom audiences.

How does audience targeting work on the Vibe platform?

Overview of the 500+ streaming channels available on Vibe.

What channels does Vibe work with?

Creative production support through Vibe Studio.

Does Vibe offer creative services?

Vibe is here to help, no matter your question.

Does Vibe offer account management?

How manual bidding works and setting a maximum CPM for your campaign.

Can I set a maximum CPM per campaign?

Common questions about pricing, channels, and services.

Quick Answers

How Vibe reviews and approves your video creative.

What is Vibe’s creative approval process like?

Content guidelines, political ads, and CBD advertising.

Compliance

A glossary of CTV and OTT advertising terms

Glossary

Reference

Getting Started

Campaign Management

Tracking & Integrations

Reporting & Attribution

Account & Billing

Book a meeting with a CTV expert

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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