Having trouble uploading your creative to the Vibe platform? Check the following requirements.
Video specifications
Make sure your video file meets these requirements:
Aspect ratio: 16:9
Minimum resolution: 1280x720 (HD). 1920x1080 (Full HD) recommended.
Length: 5 to 90 seconds. Common slots are 15s and 30s.
File format: .mp4
File size: 500MB maximum
Frame rate: Must be constant; 23.98, 25, or 29.97 FPS
Bit rate: Greater or equal to 2,500 KBPS
If your file exceeds 90 seconds by even 1 second, it will not upload.
Audio specifications
Overall mix level: -10dB to -14dB
Dialogue: -12dB to -15dB
Music: -18dB to -22dB
Sound effects: -10dB to -20dB with occasional spikes up to -8dB
Common upload issues
Wrong aspect ratio: The video must be exactly 16:9. Vertical or square videos will be rejected.
File too large: Compress your video to stay under 500MB. Free tools: VEED.IO, VideoSmaller, VLC, or QuickTime Player.
Variable frame rate: Some phones record at variable frame rates. Re-export at a constant frame rate (29.97 FPS recommended).
Wrong format: Only .mp4 files are accepted. Convert from .mov, .avi, or other formats before uploading.
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