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Vibe Pixel Tracking on Ticketmaster

Learn how to install the Vibe Pixel on Ticketmaster.

Vincent Paoli avatar
Written by Vincent Paoli
Updated over a month ago

Pixel tracking allows you to measure key user actions, like page views, leads, and purchases, directly on Ticketmaster. Since Ticketmaster doesn’t support JavaScript-based pixels, you’ll need to use our image-based pixel for accurate event tracking. Follow the steps below to install and verify the Vibe Pixel on Ticketmaster.

How to Install the Vibe Pixel on TM1

Step 1: Set Up the Pixel in Vibe

  1. Log in to your Vibe account.

  2. Navigate to the Pixel Settings page.

  3. Select "Image Pixel" as your implementation method.

  4. Copy the pixel snippet for the event you want to track.


Step 2: Add the Pixel in TM1

  1. Log in to your TM1 account.

  2. Go to Marketing > Tracking > Pixel.

  3. Click “Create new pixel” in the top-right corner.

  4. For each event you want to track, follow the corresponding instructions below.


Event Configuration Details

Page view event

  • Page Type: Select all relevant pages where you want to track views.

  • Pixel:

    • Select Custom.

    • Paste the Page View pixel snippet from the Vibe app into the Starting URL field.

  • Custom Parameters:

    • eid – Random Number

    • url – Page URL

    • ref – Page Referrer

  • Click “Save Pixel”

Lead event

  • Page Type: Select all relevant pages where you want to track leads.

  • Pixel:

    • Select Custom.

    • Paste the Lead pixel snippet from the Vibe app into the Starting URL field.

  • Custom Parameters:

    • eid – Random Number

    • url – Page URL

    • ref – Page Referrer

  • Click “Save Pixel”

Purchase event

  • Page Type: Select the pages where purchases are confirmed (e.g., “Confirmation Page - Primary”).

  • Pixel:

    • Select Custom.

    • Paste the purchase pixel snippet from the Vibe app into the Starting URL field.

  • Custom Parameters:

    • eid – Random Number

    • url – Page URL

    • ref – Page Referrer

    • amt – Face Value

    • ccy - Currency

  • Click “Save Pixel”

  • Note that all purchase events are reported in USD.

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