# Vibe Help Center

> How can we help?

## Getting Started

- [Platform Demo Video](https://help.vibe.co/en/articles/6300741-platform-demo-video.md): A quick video walkthrough of the Vibe advertising platform.
- [Getting Started with Vibe: Your First Campaign Checklist](https://help.vibe.co/en/articles/14432193-getting-started-with-vibe-your-first-campaign-checklist.md): Step-by-step guide from account creation to reading your first report.
- [Create Your Account](https://help.vibe.co/en/articles/6134944-create-your-account.md): Sign up for Vibe and set up your advertiser account.
- [Vibe's Dashboard](https://help.vibe.co/en/articles/12495392-vibe-s-dashboard.md): Overview of your Vibe dashboard and how to navigate it.
- [CTV Advertising Fundamentals](https://help.vibe.co/en/articles/14432201-ctv-advertising-fundamentals.md): What CTV is, how it differs from linear TV and digital ads, and what to expect.

## Campaign Management

- [Create your Campaign](https://help.vibe.co/en/articles/6134946-create-your-campaign.md): Set your budget, targets, and dates to launch your campaign with Vibe in minutes.
- [Campaign Goal Prerequisites: Complete Guide](https://help.vibe.co/en/articles/12605555-campaign-goal-prerequisites-complete-guide.md): This guide covers all seven campaign goals and their prerequisites.
- [Set a Budget for your Campaign](https://help.vibe.co/en/articles/6134952-set-a-budget-for-your-campaign.md): How to set daily or lifetime budgets for your strategies.
- [Understanding Campaign Budgets](https://help.vibe.co/en/articles/14432195-understanding-campaign-budgets.md): How strategy-level budgets work: daily vs lifetime, pacing, and billing.
- [How to Create Separate Strategies aka Ad Sets](https://help.vibe.co/en/articles/6134949-how-to-create-separate-strategies-aka-ad-sets.md): Create multiple strategies with different targeting and budgets.
- [A/B Testing](https://help.vibe.co/en/articles/8016403-a-b-testing.md): Test and optimize your campaigns in real-time.
- [Campaign Targeting](https://help.vibe.co/en/articles/6134953-campaign-targeting.md): Targeting options: geography, demographics, interests, channels, and more.
- [How to Create and Manage a Company Audience \(ABM\)](https://help.vibe.co/en/articles/16053845-how-to-create-and-manage-a-company-audience-abm.md): Build ABM target-account audiences by company — using firmographic filters or a company list CSV upload — no contact emails or CRM seed required.
- [Understanding Audience Controls vs. Suggestions](https://help.vibe.co/en/articles/12894664-understanding-audience-controls-vs-suggestions.md): A complete guide to audience targeting on Vibe
- [Campaign Retargeting](https://help.vibe.co/en/articles/7207451-campaign-retargeting.md): Learn how to enable retargeting and its best practices.
- [Web Traffic Audiences](https://help.vibe.co/en/articles/14201561-web-traffic-audiences.md): Learn how to create custom web traffic audiences and control how long visitors stay in your audience.
- [How to Upload and Manage a Contacts list](https://help.vibe.co/en/articles/11695875-how-to-upload-and-manage-a-contacts-list.md): Upload email or IP lists to create custom targeting audiences.
- [Understanding Audience Sync Statuses](https://help.vibe.co/en/articles/14354418-understanding-audience-sync-statuses.md): A guide to all audience status indicators across Manual uploads and CRM integrations.
- [Can I advertise on Live Sports channels?](https://help.vibe.co/en/articles/8597998-can-i-advertise-on-live-sports-channels.md): Advertisers can now choose which live sports games to advertise next to.
- [Upload Your Video Ad](https://help.vibe.co/en/articles/6134954-upload-your-video-ad.md): Video specs and how to upload your ad creative to the Vibe platform.
- [Video Creative Best Practices](https://help.vibe.co/en/articles/8279974-video-creative-best-practices.md): Tips for creating effective CTV video ads that drive results.
- [Video Creative Compliance](https://help.vibe.co/en/articles/8274016-video-creative-compliance.md): Make sure your creative follows these guidelines and launch your campaign in minutes.
- [What are Vibe’s video formatting specs?](https://help.vibe.co/en/articles/8016324-what-are-vibe-s-video-formatting-specs.md): Video specs: resolution, length, format, file size, and frame rate.
- [Manage Your Creative Assets in the Library](https://help.vibe.co/en/articles/13860542-manage-your-creative-assets-in-the-library.md): Upload, organize, preview, and manage your video creatives in one place.
- [Extended Creative Lengths: 60 and 90 Second Inventory](https://help.vibe.co/en/articles/13177831-extended-creative-lengths-60-and-90-second-inventory.md): How to run 60-second and 90-second ad creatives on Vibe.
- [VAST Tag creative](https://help.vibe.co/en/articles/11836494-vast-tag-creative.md): Use VAST Tags when your creatives are hosted on an external ad server.
- [Peacock creative guidelines](https://help.vibe.co/en/articles/9735845-peacock-creative-guidelines.md): Find here all the relevant documentation for having creatives ready to advertise on this streaming service.
- [Understanding the Campaign Learning Phase](https://help.vibe.co/en/articles/14432190-understanding-the-campaign-learning-phase.md): What happens during the first 14 days of your campaign and what to expect.
- [Frequency Capping Best Practices](https://help.vibe.co/en/articles/7979808-frequency-capping-best-practices.md): Learn how to change your frequency capping and its best practices.
- [Manage your Campaign Status](https://help.vibe.co/en/articles/6171878-manage-your-campaign-status.md): How to pause, resume, and manage the status of your campaigns.
- [Understanding Campaign Recommendations](https://help.vibe.co/en/articles/13158946-understanding-campaign-recommendations.md): Understand how campaign recommendations and projected outcomes are calculated in your Vibe dashboard.
- [Improve Deliverability Range](https://help.vibe.co/en/articles/6154797-improve-deliverability-range.md): Tips to improve your campaign delivery and reach more households.

## Tracking & Integrations

- [Vibe Pixel](https://help.vibe.co/en/articles/6530668-vibe-pixel.md): Learn how to install the Vibe Pixel.
- [Understanding Pixel Data in Vibe](https://help.vibe.co/en/articles/10700353-understanding-pixel-data-in-vibe.md): This article explains how the Pixel page in Vibe works, clarifies common misunderstandings about tracked events, and provides guidance on verifying pixel functionality.
- [Troubleshooting Your Vibe Pixel](https://help.vibe.co/en/articles/14432180-troubleshooting-your-vibe-pixel.md): Verify your pixel is firing, fix common mistakes, and check event configuration.
- [Server-to-Server \(S2S\) Conversion Tracking](https://help.vibe.co/en/articles/14298395-server-to-server-s2s-conversion-tracking.md): Send conversion data directly from your server without a browser pixel.
- [Install Vibe Pixel in Google Tag Manager](https://help.vibe.co/en/articles/7884040-install-vibe-pixel-in-google-tag-manager.md): Learn how to install a Vibe Pixel on GTM.
- [Vibe Pixel Tracking on Shopify](https://help.vibe.co/en/articles/8062548-vibe-pixel-tracking-on-shopify.md): Learn how to install the Vibe Pixel on your Shopify website.
- [Vibe Pixel Tracking with WordPress/Elementor/WooCommerce](https://help.vibe.co/en/articles/8065185-vibe-pixel-tracking-with-wordpress-elementor-woocommerce.md): Learn how to install the Vibe Pixel on your Wordpress website.
- [Vibe Pixel Tracking with Wix](https://help.vibe.co/en/articles/8077992-vibe-pixel-tracking-with-wix.md): Learn how to install the Vibe Pixel on your Wix website.
- [Vibe Pixel Tracking on SquareSpace](https://help.vibe.co/en/articles/11051324-vibe-pixel-tracking-on-squarespace.md): Learn how to install the Vibe Pixel on your SquareSpace website.
- [Vibe Pixel Tracking on BigCommerce](https://help.vibe.co/en/articles/8912490-vibe-pixel-tracking-on-bigcommerce.md): Learn how to install the Vibe Pixel on your BigCommerce website.
- [Install Vibe Pixel on Adobe Commerce \(previously Magento\)](https://help.vibe.co/en/articles/11864212-install-vibe-pixel-on-adobe-commerce-previously-magento.md): This guide will help you manually add the Vibe Pixel to your Adobe Commerce store \(previously Magento\).
- [Install Vibe Pixel On GoDaddy Website Builder](https://help.vibe.co/en/articles/11864492-install-vibe-pixel-on-godaddy-website-builder.md): Step-by-step pixel installation for GoDaddy Website Builder.
- [Install Vibe Pixel on Go High Level website](https://help.vibe.co/en/articles/10673851-install-vibe-pixel-on-go-high-level-website.md): Vibe.co provides a JavaScript-based pixel to help you track page views, leads, and purchases on your website. This guide will walk you through implementing the pixel on your Go High Level site step...
- [Vibe Pixel Tracking on Eventbrite](https://help.vibe.co/en/articles/12594272-vibe-pixel-tracking-on-eventbrite.md): Track the impact of your Vibe campaigns on Eventbrite ticket sales by adding the Vibe pixel to your Eventbrite page.
- [Vibe Pixel Tracking on Ticketmaster](https://help.vibe.co/en/articles/9952686-vibe-pixel-tracking-on-ticketmaster.md): Learn how to install the Vibe Pixel on Ticketmaster.
- [HubSpot Integration](https://help.vibe.co/en/articles/12106078-hubspot-integration.md): How to Synchronize, Import, and Use HubSpot Audiences with Vibe.
- [Mailchimp Integration](https://help.vibe.co/en/articles/13348934-mailchimp-integration.md): How to Synchronize, Import, and Use Mailchimp Audiences with Vibe.
- [Klaviyo Integration](https://help.vibe.co/en/articles/9806165-klaviyo-integration.md): You will learn how to synchronize and activate your Klaviyo audiences when using Vibe. Also, learn how Vibe sends an imp event to Klaviyo.
- [Twilio Segment Integration](https://help.vibe.co/en/articles/12578194-twilio-segment-integration.md): Sync your Twilio Segment audiences with Vibe to retarget customers on Streaming TV.
- [mParticle Integration](https://help.vibe.co/en/articles/13170114-mparticle-integration.md): Sync your mParticle audiences with Vibe to retarget customers on Streaming TV.
- [Tealium Integration](https://help.vibe.co/en/articles/13559741-tealium-integration.md): Sync your Tealium AudienceStream audiences with Vibe to retarget customers on Streaming TV.
- [Customer.io Integration](https://help.vibe.co/en/articles/13744489-customer-io-integration.md): How to Synchronize, Import, and Use Customer.io Segments with Vibe.
- [Fivetran Integration](https://help.vibe.co/en/articles/14089433-fivetran-integration.md): Sync your Fivetran data with Vibe to retarget customers on Streaming TV.
- [\[Beta\] Salesforce Marketing Cloud \(SFMC\) Integration](https://help.vibe.co/en/articles/13045540-beta-salesforce-marketing-cloud-sfmc-integration.md): Sync your Salesforce Marketing Cloud Data Extensions with Vibe to retarget customers on Streaming TV.
- [AppsFlyer Integration](https://help.vibe.co/en/articles/6560678-appsflyer-integration.md): Vibe easily integrates with AppsFlyer to let you run your campaigns with Vibe while using the AppsFlyer SDK for attribution and reporting.
- [Adjust Integration](https://help.vibe.co/en/articles/6530649-adjust-integration.md): Vibe easily integrates with Adjust to let you run your campaigns with Vibe while using the Adjust SDK for attribution and reporting.
- [Singular Integration](https://help.vibe.co/en/articles/8075931-singular-integration.md): Vibe easily integrates with Singular to let you run your campaigns with Vibe while using the Singular SDK for attribution and reporting.
- [Airbridge Integration](https://help.vibe.co/en/articles/10343439-airbridge-integration.md): Vibe easily integrates with Airbridge to let you run your campaigns with Vibe while using the Airbridge SDK for attribution and reporting.
- [Kochava Integration](https://help.vibe.co/en/articles/10627681-kochava-integration.md): Vibe easily integrates with Kochava to let you run your campaigns with Vibe while using the Kochava SDK for attribution and reporting.
- [Gamesight Integration](https://help.vibe.co/en/articles/10806904-gamesight-integration.md): Vibe easily integrates with Gamesight to let you run your campaigns with Vibe while using the Gamesight SDK for attribution and reporting.
- [Branch Integration](https://help.vibe.co/en/articles/16381119-branch-integration.md): Vibe easily integrates with Branch to let you run your campaigns with Vibe while using the Branch SDK for attribution and reporting.
- [GA4 Integration](https://help.vibe.co/en/articles/6855563-ga4-integration.md): Track your CTV campaign results with Vibe's GA4 integration \(Google Analytics 4\).
- [Triple Whale Integration](https://help.vibe.co/en/articles/11883226-triple-whale-integration.md): Easily connect your Vibe account to Triple Whale.
- [Northbeam Integration](https://help.vibe.co/en/articles/12352259-northbeam-integration.md): Easily connect your Vibe account to Northbeam.
- [CallRail Integration](https://help.vibe.co/en/articles/12752311-callrail-integration.md): Connect your CallRail account to Vibe to measure and attribute phone calls generated from your campaigns.

## Reporting & Attribution

- [Measure your Campaign Performance](https://help.vibe.co/en/articles/6134948-measure-your-campaign-performance.md): Navigate the reporting dashboard: charts, tables, insights, and filters.
- [Understanding Your Campaign Metrics](https://help.vibe.co/en/articles/14431021-understanding-your-campaign-metrics.md): Definitions for every metric in your Vibe campaign reporting dashboard.
- [Web Attribution and Attribution Windows](https://help.vibe.co/en/articles/6615168-web-attribution-and-attribution-windows.md): How do we attribute web visits to your campaigns.
- [Why Google Analytics Shows Different Numbers Than Vibe](https://help.vibe.co/en/articles/14432188-why-google-analytics-shows-different-numbers-than-vibe.md): Why GA4 shows different numbers and how to interpret both tools together.
- [Comparing Vibe Reporting with Third-Party Tools](https://help.vibe.co/en/articles/14432198-comparing-vibe-reporting-with-third-party-tools.md): How to reconcile Vibe data with Triple Whale, Northbeam, GA4, and MMPs.
- [Understanding the Vibe Performance Network \(VPN\)](https://help.vibe.co/en/articles/14432182-understanding-the-vibe-performance-network-vpn.md): What VPN is, why it exists, and how to read VPN performance in reporting.
- [Create Custom Reports with Report Builder](https://help.vibe.co/en/articles/13019447-create-custom-reports-with-report-builder.md): Create custom reports with full control over dimensions, metrics, and filters—all in one place.
- [How to Download Reports](https://help.vibe.co/en/articles/8279686-how-to-download-reports.md): How to export and download your campaign reports as CSV.
- [Vibe API reporting \(Deprecated — Do Not Use\)](https://help.vibe.co/en/articles/8943325-vibe-api-reporting-deprecated-do-not-use.md): This documentation is no longer maintained. For the current API, see developers.vibe.co.
- [Vibe API reporting and Singular](https://help.vibe.co/en/articles/9551956-vibe-api-reporting-and-singular.md): This page helps you understand the Vibe Reporting API and Singular integration.

## Account & Billing

- [Billing and Payment](https://help.vibe.co/en/articles/6134950-billing-and-payment.md): Set up your Vibe payment options quickly and easily.
- [Setting Up Two-Factor Authentication \(2FA\)](https://help.vibe.co/en/articles/14999527-setting-up-two-factor-authentication-2fa.md): Add an extra layer of security to your Vibe account. Here's how to enable 2FA, set it up, and manage it from your settings.
- [Top Up Your Vibe Account](https://help.vibe.co/en/articles/9546286-top-up-your-vibe-account.md): Ensure your campaigns run smoothly and never run out of funds
- [Add a Backup Credit Card](https://help.vibe.co/en/articles/8946251-add-a-backup-credit-card.md): Protect your campaigns with a secondary payment method
- [How to Apply a Promo Code](https://help.vibe.co/en/articles/8099637-how-to-apply-a-promo-code.md): How to apply a promotional credit code to your Vibe account.
- [Add Team Members to Your Account](https://help.vibe.co/en/articles/8009783-add-team-members-to-your-account.md): Invite team members and manage Admin vs Editor permissions.
- [Manage Multiple Accounts](https://help.vibe.co/en/articles/8395877-manage-multiple-accounts.md): Keep clients and product lines separate under just one login.
- [How to Create Several Advertisers Under One Account](https://help.vibe.co/en/articles/6134947-how-to-create-several-advertisers-under-one-account.md): Manage multiple brands or clients under one Vibe login.
- [Vibe Referral Program](https://help.vibe.co/en/articles/8154699-vibe-referral-program.md): Earn credits by referring other advertisers to Vibe.

## Help & Reference

- [Connect Vibe to AI Assistants \(MCP\)](https://help.vibe.co/en/articles/15201895-connect-vibe-to-ai-assistants-mcp.md)
- [My Campaign Isn’t Running](https://help.vibe.co/en/articles/8280114-my-campaign-isn-t-running.md): Troubleshooting tips and strategies to get your campaigns live again.
- [My Video Won't Upload](https://help.vibe.co/en/articles/8280070-my-video-won-t-upload.md): Troubleshoot video upload failures: specs, format, and file size checks.
- [I Can’t Register with my Email Address](https://help.vibe.co/en/articles/8280098-i-can-t-register-with-my-email-address.md): We can help you get your email address approved.
- [I have a question and can't find the Vibe chatbot](https://help.vibe.co/en/articles/8867359-i-have-a-question-and-can-t-find-the-vibe-chatbot.md): What to do if the support chat is not visible on your screen.
- [How much does advertising with Vibe cost?](https://help.vibe.co/en/articles/8006470-how-much-does-advertising-with-vibe-cost.md): CPM ranges, budget flexibility, and how billing works on Vibe.
- [How does audience targeting work on the Vibe platform?](https://help.vibe.co/en/articles/8006474-how-does-audience-targeting-work-on-the-vibe-platform.md): All targeting options available on Vibe, including custom audiences.
- [What channels does Vibe work with?](https://help.vibe.co/en/articles/8009899-what-channels-does-vibe-work-with.md): Overview of the 500+ streaming channels available on Vibe.
- [Does Vibe offer creative services?](https://help.vibe.co/en/articles/8016560-does-vibe-offer-creative-services.md): Creative production support through Vibe Studio.
- [Does Vibe offer account management?](https://help.vibe.co/en/articles/8016566-does-vibe-offer-account-management.md): Vibe is here to help, no matter your question.
- [Can I set a maximum CPM per campaign?](https://help.vibe.co/en/articles/8009908-can-i-set-a-maximum-cpm-per-campaign.md): How manual bidding works and setting a maximum CPM for your campaign.
- [What is Vibe’s creative approval process like?](https://help.vibe.co/en/articles/8009963-what-is-vibe-s-creative-approval-process-like.md): How Vibe reviews and approves your video creative.
- [Are political ads allowed on the Vibe platform?](https://help.vibe.co/en/articles/8016547-are-political-ads-allowed-on-the-vibe-platform.md): Guidelines and requirements for running political ads on Vibe.
- [CBD Advertising on Vibe: How Compliance and Delivery Work](https://help.vibe.co/en/articles/12856524-cbd-advertising-on-vibe-how-compliance-and-delivery-work.md): Vibe supports compliant advertising for CBD businesses across our CTV catalog. This system helps you reach the right audience while staying fully aligned with state regulations and publisher policies.
- [Glossary](https://help.vibe.co/en/articles/6326307-glossary.md): A glossary of CTV and OTT advertising terms